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How to manage billing and cancel a CloakMe number

Every CloakMe subscription is billed through Stripe, whether you started in the iPhone app or on the web. CloakMe keeps no card or payment details in its own database.

Step by step

  1. 1
    Open Billing

    Signed in on the web, go to Billing to see your Active subscriptions and Invoice history.

  2. 2
    Update your card

    Choose Update payment method. Stripe's secure page opens, where you can change the card.

  3. 3
    Cancel a number

    Go to Cancel, answer “Which number do you want to cancel”, review what happens, and choose Cancel subscription.

Good to know

  • Cancelling stops billing for that number and releases it straight away; its call, text and voicemail history is deleted. Your other numbers are not affected.
  • There is no contract. Plans renew at the end of each period (monthly, quarterly or yearly) until you cancel.
  • CloakMe and FlashElves are billed separately; connecting them doesn't change either bill.

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